WELCOME TO CLIENT SUPPORT SERVICES
In addition to a N+1 service environment and architecture, Digital Housing provides
numerous client-accessable tools and provisioning systems that assist and facilitate
customer host deployments and management 24x7x365.
Clients rely upon best-in-class tools for deployment and mangement of their online
content, email and backup storage services. Shared and managed hosting services that
Digital Housing offers have one or more web based control panels that assist clients
with the daily use and administration of the service.
What Web Based Control Panel Do I Use?
In order to provide control panel technology with the best set of features for a
target hosting environment, Digital Housing uses control panel products best suited
for the host operating system environment, rather than utilizing a single control
panel product for the convience of operation.
• HELM Control Panel - Windows Server 2003 Server and below
• WebsitePanel Control Panel - Windows Server 2003 Server
R2 and above - http://wspadmin.digitalhousing.net
• Virtualmin Control Panel - https://lx34.digitalhousing.net
We provide a series of step-by-step how to tutorials to help our customers learn
to use our account mangement support tools . This allows our customers to better
manage their web assets and services and make changes and adjusments when needed.
• HELM Control Panel - User
• HELM Control Panel -
Online Support Desk
Our online helpdesk is probably the best way to get support from one of our staff, when you
submit a support ticket it can be answered by any one of our support team allowing us to
answer your question as quickly as possible! We can also get the best member of
staff to answer your query, whether it be a technical question for one of our programmers,
or somebody to answer questions about billing.
• Submit a support ticket now
Please contact us for any support requirements you have. Along with our standard support we provide clinet directed managed services for many of customers. Please contact our sales department directly
on (818) 737-9608 / email@example.com.